LoCoins gladly provides support for all the issues not covered in our Solutions area. But before contacting our support we kindly ask you to:   


1. Go through our Freshdesk before contacting support.

2. If you still have not found a solution then open a Freshdesk ticket.

3. If possible, provide as many details as you can.

4. Do not submit more than one ticket for your issue > We understand crypto is 24/7 but submitting more tickets will not speed up the solution, nor additional updates within the same ticket. 


In worst case scenario write us a separate email at help@locoins.io.